Privacy Policy
Last updated: 01-09-2025
Welcome to Secret7Candles.co.uk (“we”, “us”, “our”). We understand that your privacy is important. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, sign up for our services, or otherwise interact with us. We are committed to complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or providing us with your personal data, you agree to the practices described in this policy.
Controller: Secret7Candles.co.uk
Address: BB5 2HR Lancashire, UK
Email: Info@secret7candles.co.uk
Phone:+44 7462 454066
If we appoint a Data Protection Officer (DPO), or other privacy contact, their details will be provided here.
We may collect and process the following types of personal data:
Identity Data: name, title
Contact Data: email address, telephone number, postal address
Payment Data: card details, billing address (via secure payment processors)
Transaction Data: details of products you purchase, order history
Technical Data: IP address, browser type, operating system, referral website, pages visited, your usage of the website
Marketing & Communications Data: preferences for receiving marketing communications, whether you have opted in or out
We collect your personal data in several ways:
When you place an order or make a purchase on our website
When you register an account, contact us, or subscribe to our newsletter
When you use our website, including via cookies and similar technologies
When you participate in promotions, surveys or reviews
From third parties and publicly available sources (if applicable)
We will only process your personal data when we have a lawful basis. Typical lawful bases we rely on include:
| Purpose | Lawful Basis |
|---|---|
| To process and fulfill your order, deliver products, manage payments | Performance of a contract |
| To communicate with you about your order, to provide customer support | Necessary for our legitimate interests and/or performance of a contract |
| To send marketing communications (if you opt in) | Consent |
| To improve our website, products, services | Legitimate interest |
| To comply with legal obligations | Legal obligation |
We use cookies and similar technologies to improve your experience on our website, analyze usage, and for advertising and marketing purposes. You can control or disable cookies via your browser settings, but this may affect some functionality. We will provide a cookies notice or banner describing which types of cookies we use, what purposes they serve, and how you can opt out where required under UK law.
We may share your personal data with:
Service providers and payment processors who help us run our business (e.g. shipping, fulfilment, email providers)
Third parties for analytics, marketing (where you have consented)
Legal or regulatory bodies if required by law or to protect our legal rights
Other businesses in case of sale, merger, reorganisation
We ensure that any third party we share data with has appropriate safeguards in place to protect your data.
If any of your data is transferred outside the UK or European Economic Area (“EEA”), we will ensure that such transfers comply with applicable legal requirements (for example, using standard contractual clauses or ensuring the recipient country has adequate protections in place).
We will retain your personal data only for as long as is necessary for the purposes for which it was collected, or otherwise required by law. When data is no longer required, it will be securely deleted or anonymised.
Under UK GDPR, you have the following rights in relation to your personal data:
The right to access the data we hold about you
The right to correct inaccurate or incomplete data
The right to erase data (“right to be forgotten”) in certain circumstances
The right to restrict processing of your data
The right to object to processing (including for direct marketing)
The right to data portability, where applicable
The right to withdraw consent at any time (if processing is based on consent)
If you wish to exercise any of these rights, please contact us using the details above.
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or destruction. This includes using secure connections (HTTPS), secure servers, encryption, access controls and staff training.
However, no method of transmission over the internet, or method of electronic storage, is 100% secure, so we cannot guarantee absolute security.
Our services are not intended for children under 16 without parental consent. We do not knowingly collect personal information from children under this age. If you believe we may have collected data from a child under 16, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with the date of revision. If changes are significant, we may give you additional notice (for example, via email or via a notice on our website).
COPYRIGHT 2025 ©. ALL RIGHTS RESERVED.
WhatsApp us